Questions, corrections, or a device you want on the bench — reach the desk directly. A named tester reads every message; there is no chatbot and no sales funnel at the end of this form.
What to include
- Buying advice: the constraint that actually applies to you — shared walls, first device, budget, long-distance, a specific device you are weighing up. The more specific you are, the more useful the answer.
- Corrections: the page URL and what looks wrong. Corrections are prioritised over everything else.
- Brand or retailer enquiries: use the For Brands page instead — it routes to the partnerships desk and asks for the details we need to answer properly.
What happens to what you type here is short enough to state on the page: the name, email and message stay with the desk for up to 24 months from the last reply, nothing is sold or shared, and what we hold and for how long lists every other category with the same specificity.
We aim to reply within two working days. Buying advice from our testers is free; we do not sell the devices we review, so there is nothing to upsell you.